Today’s interview is with Phil Beattie, Director of Coffee for Dillanos Coffee Roasters. He’s a Professional Q Grader, former chair of the Coffee Roasters Guild, private coach to no less than two US Barista Champions in the last five years, and has invested the last 20 years of his career into the award-winning Dillanos coffee program.
The DCR Coffee Mission Statement is unique for a coffee roaster: Help People. Make Friends. Have Fun! But it makes sense when you think about it… As Phil explains, this philosophy is the heart and soul of how they’ve cultivated authentic relationships around the globe. He even credits it as the defining factor in Dillanos’s ability to provide a wide spectrum of coffees to both retail and wholesale customers without interruption during last year’s supply chain road blocks.
Hosts David J. Morris and Dave Rand discuss challenges the coffee industry as a whole is currently faced with and how Dillanos’s proactive approach to green coffee management has preserved them through the crisis. “Right now, we’re leaning heavy on that relationship capital we’ve built up with our supply chain in order to get what we need” he shares. Dillanos hasn’t skipped a beat—something Phil’s proud of because of what it means to the cafes, restaurants, and home coffee drinkers Dillanos serves. In a season of immense stress for many, DCR customers had one less thing to worry about.
Interested in a peek behind the curtain of the coffee world? Tune into Episode 16 of The DCR Coffee Podcast for a must-listen interview. Phil, David, and Dave cover what it takes to maintain relationships with farmers and producers all over the world, anticipate fluctuations in the market, and select coffees for the Dillanos Limited line from thousands of samples, all while still taking time to raise up the next generation of professional coffee roasters.