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Customer Service

Need a hand with an online order or subscription?

Looking to connect with a person or department?

Our Customer Service Department is ready to help you with whatever you need.

Wholesale Services

Dillanos is the roaster for the most successful specialty coffee retailers in America.

Ready to explore Wholesale Services with us for your cafe as well?

Let’s get started.

JC Rothermel picks Green Planet for 2021

Request a Donation

Dillanos is thrilled to support organizations and events whose focus align with our core values and charitable priorities of military, cancer, and children’s services.

If you’d like to request coffee to be served at your event or a gift basket donation for an upcoming auction, submit an application using the link below.

A DCR Team Member will review your request and respond within 1 to 3 business days.

A note about shipping from Dillanos.com

Dillanos offers free shipping on orders $22 and over when sent within the contiguous United States. We do our best to find the best rate for shipping your order based on the weight of your order and the ship-to location. For those who live near the roastery in Sumner, Washington, a local pick-up option is available. Please note that UPS does not allow delivery to a PO Box, so if that address type is entered at check-out, UPS will not appear as a shipping method to choose. If you’d like a hand with anything related to your online order, please contact Customer Service.