Phew! We are glad you asked.

There’s actually an important difference between the two options:

• PAUSE:  A paused subscription temporarily halts any upcoming renewal order until you log back in to reactive them.  You’re able to pause your subscription as often as you need without impacting the products, payment method, or addresses associated with it.
• CANCEL:  THIS IS FINAL.  Should you decide that pausing or modifying your subscription just won’t cut it anymore and it’s time to stop receiving your coffee automatically, you have the choice to cancel the subscription altogether.  But we want you to know that this is a permanent status; we cannot reactivate a subscription that has been cancelled.

Please note that even our tech team cannot bring a cancelled subscription back to life, so we encourage our customers to pause a subscription until you are sure that you are sure you’re not interested in it anymore.  And if you happen to cancel by mistake and want to have your items delivered automatically again, you’ll simply place a fresh order to start a new subscription from scratch for those items.