DCR COFFEE SUBSCRIPTIONS
Fresh coffee automatically delivered to your doorstep.
Choose from our freshly roasted coffee, professional-quality syrups and sauces, or essential tools for brewing the perfect cup from the comfort of home.
No fees.
No commitment.
No fuss.
You’re free to add new products, remove current ones, and even modify your coffees grind or size all without interrupting your delivery schedule
*Prices are subject to change without notice. You may cancel your subscription at any time.
Due to limited availability, Dillanos Limited coffees and other seasonal coffees may not be available for subscription.
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SUBSCRIPTION SUPPORT
FREQUENTLY ASKED QUESTIONS
These are some common questions our customers are curious about when starting or managing their subscription. Take a look at the FAQs below to see if the information is helpful. If not, feel welcome to connect with your friends in Customer Support.
How often can I set my subscription to renew?
Each product you subscribe to can be set to its own unique renewal order frequency.
Choose order frequency from one to eight weeks.
Please consider that each order will be packaged and shipped separately according to the frequency you select. We recommend combining orders in order to reduce the number of deliveries, if possible.
Which products can I subscribe to?
We offer subscriptions for more than just coffee.
Subscriptions aren’t limited to just coffee—we offer them across a variety of products, including:
- Coffee
- Syrups & Sauces
- Drink Ingredients
The easiest way to check if something is eligible is right on the product page. After selecting your options (like size or grind), you’ll see a “One-Time" or “Subscription” option.
Choose Subscription, select your preferred frequency, and add it to your cart.
What if I need to change the size or grind of my coffee?
Yes — you can update your subscription anytime!
Start by heading to your Account (top right on desktop, or in the menu on mobile) and make sure you’re logged in. From there, click on Subscriptions.
Select the subscription you’d like to manage, then find the item you want to update. Click “Modify Item” to change the size or grind.
Your updates will apply to future orders without affecting your renewal schedule, shipping address, or payment method.
Can I add more products to my current subscription?
You bet! —you can add products to your subscription anytime.
Start by heading to your Account (top right on desktop, or in the menu on mobile) and make sure you’re logged in. From there, click on Subscriptions.
Select the subscription you’d like to manage, then look for the “Add Products” option.
From there, you can browse available items like coffee, syrups, sauces and other drink ingredients. Select your product, choose any options (like size or grind), and add it to your subscription.
Your total will automatically update to reflect the new items.
If you’re not sure everything went through or want a hand, our Customer Service team is always happy to help.
How do I remove an item from my subscription?
Removing an item is quick and easy.
Head to your Account (top right on desktop, or in the menu on mobile) and make sure you’re logged in. From there, click on "My Subscriptions".
Select the subscription you’d like to manage, then find the item you want to remove. Click the “X” next to the product to remove it from your subscription.
Your changes will apply to upcoming orders automatically.
What is the difference between pausing or cancelling my subscription?
Great question—there’s an important difference between the two:
Pause: Pausing temporarily stops your upcoming orders. You can resume your subscription anytime, and all your details—products, payment method, and shipping address—stay exactly the same.
Cancel: Canceling fully ends your subscription. This action is permanent and cannot be undone.
If you’re unsure, we recommend pausing your subscription instead. That way, everything stays in place in case you want to start it back up later.
If a subscription is canceled and you decide to start again, you’ll just create a new subscription from scratch for those items.
Can I ship my order to someone else?
Absolutely — and we think that’s a great idea.
You can send an order to someone else during checkout. Just enter your information in the Billing Address section so your payment can be verified.
Then, in the Shipping Address section, enter the name and address of the person receiving the order.
You can also include their email or phone number if you’d like—this can help the carrier with delivery updates, but it’s optional.
